Privacy
How enquiry information is used.
This page explains the information submitted through Modcare website forms and direct contact methods.
Information you provide
When you send an enquiry, you may provide your name, phone number, email address, vehicle details, selected service and a message. A campaign-specific WhatsApp handoff may ask for the vehicle make, model and year so Modcare can prepare the requested conversation.
How information is handled
Enquiry information may be stored in Modcare's customer-management and email systems so the team can answer and keep an appropriate record of the conversation. It is not requested for unrelated marketing through this form.
Website measurement
Modcare uses Google Tag Manager and Meta advertising measurement to understand visits, customer enquiry handoffs and advertising performance. These services may use cookies or similar identifiers and may process device, browser, page, campaign and interaction information under their own privacy terms. A campaign handoff may be reported after the vehicle details are validated and the visitor continues towards WhatsApp.
Contact and external services
If you choose WhatsApp, email, phone, Instagram, Facebook, LinkedIn or Google Maps, that provider handles your interaction under its own terms and privacy practices.
Retention and requests
Records are retained where they are useful for responding, delivering a requested service, supporting warranty or aftercare, and meeting reasonable business or legal needs. To ask about your information or request a correction, contact Hello@modcare.ae.
Business contact
Modcare Car Care LLC
MAG Warehouses, Al Quoz Industrial Area 2, Warehouse S201, Dubai
+971 52 127 9834